Frequently Asked Question
Windows Update Problem (Blue screen with KX driver / FAX driver)
[Latest status]Microsoft found out the root cause and fixed it.
[Solution]■Defect Patch (March 9 Release)
Windows 10 Ver.20H2 ： KB5000802
Windows 10 Ver.2004 ： KB5000802Windows 10 Ver.1909 ： KB5000808
■Countermeasure Patch（March 16th Release）Windows 10 Ver.20H2 ： KB5001567
Please be aware, that the procedure to install the Microsoft patches should only be performed by experienced users and having Administration rights on their PC/Server environment.
For instructions on how to install Countermeasure Patch, please see the following Microsoft site.